I Can’t Hear on My Phone, Troubleshooting
If you’ve ever answered a call and realized you can’t hear the other person — or they can’t hear you — you’re not alone. This is one of the most common problems smartphone users face, and at Phone Chek Professional Smartphone Repair in Brampton, we help customers fix these issues every day. Whether it’s a minor software glitch or a faulty speaker, identifying the cause is the first step to getting your phone sounding crystal clear again.
Common Causes of Sound Issues on Phones
There are several possible reasons why you might not be able to hear sound during calls, videos, or voice messages.
- Clogged Earpiece or Speaker Grills
Over time, dust, lint, or pocket debris can block the tiny openings in your phone’s speaker or earpiece. This buildup restricts sound, making calls or media playback muffled or silent. A careful professional cleaning often restores the sound instantly. - Faulty Speaker or Microphone
Physical damage from drops, water exposure, or wear over time can cause hardware failure. If your speaker or mic has stopped working completely, it may need replacement — a repair our expert technicians handle with precision using high-quality parts. - Bluetooth or Headphone Mode Glitch
Sometimes, phones mistakenly stay in “headphone mode” even after disconnecting earbuds or Bluetooth devices. This tricks your phone into thinking audio should go elsewhere. Resetting your Bluetooth settings or cleaning the headphone jack can resolve this. - Software or Firmware Issues
Bugs or outdated software can interfere with audio performance. Restarting your phone, updating your system, or resetting network settings often clears these problems without hardware repair. - Water or Moisture Damage
Even small amounts of moisture can corrode speaker contacts or microphones, leading to partial sound failure. If your phone has come into contact with water, power it off and bring it in for immediate professional inspection.
How Phone Chek Fixes “No Sound” Problems
At Phone Chek Brampton, our certified technicians start with a complete diagnostic to determine whether the issue is hardware- or software-related. We:
- Test the speaker, mic, and earpiece functionality
- Run system and Bluetooth diagnostics
- Check for moisture or corrosion
- Clean internal components safely
- Replace defective parts if necessary
Every repair is backed by our 1-year warranty, giving you confidence that your phone will perform like new again.
Visit Phone Chek Brampton Today to fix I Can’t Hear on My Phone
Don’t struggle with muffled calls or silent videos. Visit Phone Chek – Professional Smartphone Repair, located at 143 Clarence Street, Unit #12, Brampton, ON.
905-226-1789 | Walk-ins Welcome
✅ Fast Turnaround | ✅ Reliable Service | ✅ Quality Parts