How to Enable “Stolen Device Protection”
Once your repair is complete, it’s recommended to turn Stolen Device Protection back on for added security. Here’s how:
- Open Settings on your iPhone.
- Tap Face ID & Passcode and enter your passcode.
- Scroll down to find Stolen Device Protection.
- Toggle it on and confirm your selection.
Enabling this feature helps protect your device from unauthorized access if it’s lost or stolen. If you have any questions, our team is happy to assist you!
Important: Disable “Stolen Device Protection” Before Your Repair Appointment
If you’re bringing your iPhone in for repair, it’s crucial to turn off “Stolen Device Protection” before you leave home. Failing to do so can lead to unnecessary delays in using your phone after the repair is completed.
Why Does This Matter?
Apple’s Stolen Device Protection is designed to enhance security by restricting access to certain features when your device is away from familiar locations. However, this can cause issues when your phone undergoes repairs, especially if Face ID or other security settings need to be reconfigured.
What Happens If It’s Not Disabled?
- Face ID May Not Work Immediately: After a repair, Face ID might require reactivation, which could be blocked by this security feature.
- A One-Hour Delay: If “Stolen Device Protection” is active, you may have to wait an additional one hour before making changes or reactivating key features.
- Repair Delays: If you forget to disable it before your repair appointment, it could slow down the process and require extra steps to restore full functionality.
How to Disable “Stolen Device Protection”
- Open Settings on your iPhone.
- Tap Face ID & Passcode and enter your passcode.
- Scroll down and find Stolen Device Protection.
- Toggle it off and confirm your selection.
By taking this simple step before arriving for your repair, you can help ensure a smooth and hassle-free experience. If you need any assistance, feel free to ask our team before your appointment.